General Questions

Looking for answers? You've come to the right place.

Sign Up Questions

Is there a fee to join?
February 16, 2018
When will I receive my bag?
May 8, 2018
Do you offer a free trial?
May 8, 2018
Is There A Way I Can Try Your Services Before I Buy Them?
May 8, 2018
I Have A Promo Code. How Do I Apply It?
May 8, 2018
Someone Just Referred Me, But I Forgot To Use The Link
May 8, 2018
How do I schedule a pickup?
May 8, 2018
What if I don’t need weekly service?
May 8, 2018
Is There A Minimum Amount For Pickup and Delivery?
May 8, 2018

Frequently Asked Questions

Who does the cleaning?
May 8, 2018
When will I get my clothes back?
May 8, 2018
Do I have to be home for a pickup/ delivery?
May 8, 2018
Do you offer alterations and repairs?
May 8, 2018
What if I miss a scheduled pickup?
May 8, 2018
Why are there tiny barcodes on my clothes?
May 8, 2018
What if I dropped of my clothes at the store and would like them delivered?
May 8, 2018
My order was not delivered!
May 8, 2018

Shipping and Billing

Will My Shipments Be Forwarded If I Move?
May 8, 2018
What Are My Payment Options?
May 8, 2018
When Will I Be Billed?
May 8, 2018
Is There An Additional Fee For Same Day Delivery Orders?
May 8, 2018
Can You Ship Bulk Orders Or Pay In Advance?
May 8, 2018
When Will My Same Day Delivery Arrive?
May 8, 2018
Can I send an On Demand order to a different address?
May 8, 2018
Where Do You Service?
May 8, 2018

Policies and Procedure

What Is Your Cancellation Policy?
May 8, 2018
What’s Your Referral Policy?
May 8, 2018
What Does 100% Satisfaction Guaranteed Mean?
May 8, 2018
What Is Your Refund Policy?
May 8, 2018

Our App

Why Should I Download The App?
May 8, 2018